Assistant Service Manager - Histon & Orchard Park

Job Title: Assistant Service Manager
Location: Histon & Orchard Park, Cambridgeshire
Closing Date:  Monday 18th May 2026
Salary: £31,847 per annum (i.e. £17.45  per hour) 
Hours per week: 35 hours
Employment Type: Full time, permanent
Shift pattern: 5 days a week, alternate weekends.
  • Are you an experienced Support Worker looking for a new challenge?
  • In your career, have you supervised others or led a team?
  • Would you like to work for a not-for-profit charity where you are valued and invested in?

If yes, then we want to hear from you!

Our Orchard Park service is an established supported living service providing support to three gentlemen. This is a vibrant, active and sociable service where the people you will be supporting are out and about every day. They have a great sense of humour, and their interests are varied, whether it is swimming, karate, horse riding or football. The successful applicant will be happy to be active, can add to the camaraderie and will be able to bring new ideas to the service.

Our Histon service is not dissimilar. Another supported living service, but this time supporting five individuals, this is again a busy and active service with regular, daily activities in the diary. Having a knowledge of healthy eating and nutrition, epilepsy, hearing impairments and different ways of communicating with people will really benefit the successful postholder in this service.

Requirements:

  • Experienced at supporting people who have learning and physical disabilities and have experience of autism
  • Able to coach and mentor staff with confidence through experience
  • Great at communicating
  • Proactive, dynamic and adaptable
  • Person-centred
  • Experienced at mentoring and supporting staff and leading a team positively
  • Able to recognise that families have an important part in the person’s life and have insightful and valuable contributions
  • Driven and passionate
  • Able to think outside the box
  • Able to undertake administration tasks in a timely and organised manner
  • Confident in following support agreements, plans and policies at all times
  • Able to work as a team but also confident at lone working
  • Able to work flexibly, including weekends and evenings
  • You will hold a recognised qualification in Health and Social Care, and be willing to achieve the Level 3 Diploma if not already held
  • Are a driver with your own car which you are willing to use for business use

Upon completing your probationary period, you will be included on an out of hours on call rota covering all services across The Edmund Trust as Tier 1 support. This rota is shared across all managers and is typically an average of 1 week in every 3 months. 

Why work for us?

Join an award-winning organisation dedicated to excellence. In 2025, we were proudly recognized as a Top 10 Best Charity to Work For in the UK and a Top 50 Best Large Company to Work For in the UK, holding an Outstanding rating by Best Companies and a 4.1 employer rating on Indeed.

Benefits:

  • Financial Flexibility: Excellent rates of pay and HasteePay, giving you access to your wages as you earn them.
  • Work-Life Balance: 30 days holiday (including bank holidays) and flexible rotas.
  • Professional Development: Full comprehensive training and access to industry-recognized formal qualifications.
  • Recognition: Monthly Employee of the Month awards and an annual employee awards evening.
  • Wellbeing: Access to an Employee Assistance Programme (EAP) for you and your family, plus a cycle-to-work scheme.
  • Perks: £200 staff referral scheme, company pension, and access to various employee discounts.

About Us

The Edmund Trust & Eddie’s has been proudly supporting people across the East of England with learning & physical disabilities, autism and complex needs for over seventy years. We work to provide lifelong opportunities and create positive lifestyles for people to be equal and active members of the community.

We provide person-centred support, allowing individuals to choose how they want to live their lives, enabling them to reach their full potential. We encourage people to achieve their aspirations with outcome focused support. Working alongside our values of Commitment, Collaboration and Positive Interactions